ThriveDesk - Customer Support Platform For SaaS & Ecommerce with Knowledge Base & Community Forum

ThemeXpert is a web based software company. They make Joomla and WordPress themes and plugins, and they also make web applications for SaaS business.
Web Development
Company Size
Dhaka, Bangladesh
Project Duration
Full Time
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Powerful yet easy to use customer support software designed to help bootstrapped SaaS startups, eCommerce businesses, WordPress businesses, and everyone else.

ThriveDesk is a cloud-based help desk software that helps businesses of all sizes provide excellent customer support. It offers a wide range of features, including:

#Shared inbox: This allows multiple agents to collaborate on tickets and ensure that customers receive timely responses. Live chat: This allows businesses to engage with customers in real time and provide instant support. #Knowledge base: This allows businesses to create a self-service help center where customers can find answers to their questions. #Community forum: This allows businesses to connect with customers and share ideas and solutions. #Reporting: This allows businesses to track metrics and track the progress of their customer support efforts. #Automations: This allows businesses to streamline workflows and eliminate repetitive tasks. #Integrations: This allows businesses to connect ThriveDesk with other tools and apps they already use. ThriveDesk is a powerful tool that can help businesses improve their customer support. It is easy to use and scalable, making it a good fit for businesses of all sizes.

I have been working on this project when I was a full time employee of ThemeXpert. I was responsible for the entire development of the community forum, knowledge base project.

I have used Laravel, React, Tailwind CSS, AlpineJS, TinyMCE and other technologies to build this project.

Meanwhile, I have also worked on the main product "ThriveDesk" which is a SaaS product for customer support.


PHPLaravelMySQLReactTailwind CSSAlpineJSTinyMCEJavaScriptStripe

Hear it straight from ThemeXpert

"I've worked with Saiful on a number of projects and he's always been a pleasure to work with. He's a talented developer, and he's always been able to deliver on time and on budget. I'd highly recommend him to anyone looking for a developer."

Parvez Akther

Parvez Akther

CEO of ThemeXpert